About mediation

Do you have a case in the Rent Disputes Tribunal, or are considering submitting a complaint? Here with us the landlord and tenant can receive help to solve the disputes themselves, in cooperation with a unbiased mediator from the Rent Disputes Tribunal. This happens in a meeting called mediation.

In most of the cases where the parties take part in mediation, they agree on a solution to the disputes. Mediation is an efficient and flexible way of ending the case. Mediation is voluntary.

Advantages to mediation:

You can solve your disagreements faster
You can agree on well constructed and flexible solutions
You receive help form an unbiased mediator
You can be finished with the case

Why mediate?

The purpose of mediation is for the parties to agree on a solution they both can live with. Because of that, the parties must be willing to negotiate and reach a compromise.

Examples on what the parties can negotiate in the mediation:

The size of the financial claim and payment
A down payment plan
The date for moving out

When do we mediate?

The Rent Disputes Tribunal offer mediation in the cases we find suitable for mediation. The mediation takes place in a video conference meeting or over the phone. This means you can partake in the mediation from where you are.

If you need a interpreter during the mediation, we will book and pay for the interpreter.

What happens after mediation?

If the parties come to an agreement during the mediation, we will finalize a binding agreement. The agreement is called a settlement. The settlement is the final solution to the case.

If the parties do not come to an agreement, the Rent Disputes Tribunal will decide the case in the form of a written decision. If you do not agree with the written decision, you can appeal the decision to the district court.